Patient Transfer Services (NEPTS)
Safe • Professional • Patient-Focussed
Professional Patient Transfer Services
APLUS Medical Services provides professional Non-Emergency Patient Transport Services (NEPTS) for NHS Trusts, private healthcare providers, care homes and private patients across Derbyshire, Nottinghamshire, Leicestershire, the East Midlands and throughout the UK
Whether transporting patients between hospitals, supporting hospital discharges, attending medical appointments or providing planned transfers between healthcare facilities, every journey is delivered with professionalism, compassion and respect.
Our experienced team understands that every patient has individual needs. We work closely with healthcare professionals, families and care providers to ensure each transfer is carefully planned, safely managed and carried out with dignity from collection through to arrival.
As a CQC registered provider, patient safety, clinical governance and quality of care are at the heart of everything we do, giving healthcare organisations confidence that every patient is in safe and capable hands.
Supporting NHS Trusts, healthcare providers and care homes with reliable patient transport solutions.
Experienced Ambulance Crew
Our experienced ambulance crews are trained to provide safe, respectful and compassionate patient care, with a strong focus on dignity, safeguarding and clear communication throughout every journey. Every transfer is planned to meet the patient’s individual needs while maintaining the highest standards of clinical care and professionalism.
Our NEPTS Service Supports:
Hospital Appointments
Outpatient & Clinic Attendance
Hospital Discharge Pathways
Inter-Hospital & Inter-Facility Transfers
Care Home & Residential Care Transfers
Planned Healthcare Journeys
Supporting Better Patient Flow
We understand the pressures facing today’s healthcare system and the importance of efficient patient flow. Our Non-Emergency Patient Transport Services (NEPTS) support NHS Trusts, private healthcare providers and care homes by helping patients move safely and comfortably between hospitals, healthcare facilities and residential settings.
Through continued investment in our people, clinical governance, training and operational excellence, APLUS Medical Services is building trusted partnerships with healthcare organisations across Derbyshire, Nottinghamshire, Leicestershire, the East Midlands and throughout the UK.
Committed to Safe, Regulated Patient Care
As a CQC-registered provider, APLUS Medical Services is committed to delivering safe, effective and compassionate patient transport. Every aspect of our Non-Emergency Patient Transport Service (NEPTS) is supported by robust clinical governance, ensuring patients receive the highest standards of care on every journey.
- Highly Trained and Competent Ambulance Crews
- Enhanced DBS checks
- Safeguarding procedures
- Infection Prevention & Control Standards
- Vehicle and Equipment Checks
- Risk Management Processes
- Continuous Quality Improvement.
Our commitment to quality, patient safety and continuous improvement gives NHS Trusts, private healthcare providers and care homes the confidence that every patient transfer is delivered professionally, safely and with dignity.
What is Non-Emergency Patient Transport (NEPTS)?
Non-Emergency Patient Transport Services (NEPTS) provide safe, planned transport for patients who need assistance travelling to or from healthcare appointments but do not require an emergency ambulance. APLUS Medical Services offers professional, CQC-registered patient transport for hospitals, care homes, healthcare providers and private patients.
Who Can Book Your Patient Transport Service?
Our services are available to NHS organisations, private hospitals, GP surgeries, care homes, local authorities, insurance and case management companies, as well as private patients and family members arranging transport for a loved one. We can provide both one-off journeys and ongoing contracted transport services.
Can You Provide Hospital Discharge Transport?
Yes. We work closely with hospital discharge teams to provide safe and reliable transport from hospital to home, care homes, community hospitals or other healthcare settings. Subject to availability, we can also support same-day and short-notice hospital discharges.
Do You Transport Wheelchair & Stretcher Patients?
Yes. Our experienced ambulance crews are trained to support wheelchair users, stretcher patients and individuals who require assistance from their home to the vehicle and from the vehicle to their destination. We ensure the appropriate vehicle, equipment and level of support is provided for every journey.
Do You Provide Regular Dialysis and Oncology Transport?
Yes. We provide dependable transport for patients attending regular dialysis, oncology treatment, outpatient clinics and other scheduled healthcare appointments. Our service is designed to help patients attend appointments safely, comfortably and on time.
Which Areas Do You Cover?
APLUS Medical Services provides Non-Emergency Patient Transport Services throughout Chesterfield, Derbyshire, South Yorkshire, Nottinghamshire and the wider East Midlands.
Longer-distance patient transport can also be arranged by prior agreement.
Need to Arrange Patient Transport?
Whether you’re an NHS Trust, private healthcare provider, care home or arranging transport for a loved one, our experienced team is here to help.
Contact APLUS Medical Services to discuss your patient transport requirements.
We’ll provide a safe, professional and compassionate transport solution tailored to your needs.
Supporting Trusted Organisations, Events & Healthcare Providers
